Fund Policy
Effective Date: October 2, 2025
SEA Host maintains a strict fund policy to ensure transparency and fairness in financial transactions.
1. Payments
All service fees must be paid in advance. We accept online payment via credit/debit card, bank transfer, or payment gateways supported on our site.
2. Account Credit
If you top up your account wallet, the funds will be used exclusively for SEA Host services. Wallet funds are non-refundable and non-transferable.
3. Refunds
Refunds may be issued under the following conditions:
- Hosting Services: Refund requests made within 3 days of purchase (first-time purchases only) may be approved on a case-by-case basis.
- Domain Registrations: Non-refundable, as domains are registered through third-party providers.
- Renewals: Non-refundable once processed.
To request a refund, email support@seahost.com.ng with your order details.
4. Chargebacks
Filing a chargeback without contacting SEA Host first may result in immediate account suspension. Please reach out to us for dispute resolution.
5. Price Changes
Service prices may change without prior notice. Existing users will be notified before any significant pricing updates.